FAQ

What is mondaytofriday?
How does the service work?
What areas does mondaytofriday cover?

Using the site
What if I forget my login details?
Can I change my email address or password?
Can I change the details of my listing after it has been placed?
I can't see my listing
How do I upload a photo?

How do I remove my advert from the website?
Do I need Cookies to use the mondaytofriday site?
What type of browser do I need to use the mondaytofriday site?

Costs, Payment and Security
What do I do if I have been mondaytofridaying and want to use the service again?
Which payment methods do you accept?
How secure is my payment information?
Refunds
Will my personal information be passed on to anyone else?

What is mondaytofriday?

Mondaytofriday is an on-line advertising service helping to make the working week work better. We currently offer 3 services:

  • LivingSpace: Linking people looking for somewhere to stay during the working week with those who have a spare bedroom they want to let from Monday to Friday.
  • DeskSpace: Linking people needing desk space with companies and organisations with space to spare.
  • MeetingPlace: Locating places, from cafés  to conference rooms, where you can meet up with colleagues and business contacts.  

How does the service work?

It’s easy. You can place an advert, search the database and make contact with each other through the website. Advertisers are charged a small fee (with no hidden extras), and those searching the site can do so FREE. When you find the right place, a mondaytofriday can contact an advertiser through the site. To maintain security for the advertiser (LivingSpace and DeskSpace), no information is sent to the mondaytofridayer: It is up to the advertiser to respond and then disclose their contact information. The rest is up to you – having introduced you, we let you get on with the detail of visits and negotiations.

What areas does mondaytofriday service?

Mondaytofriday covers the whole of the UK. 

What if I forget my login details?

Click here and fill in your email address, we will email your details to you.

Can I change my email address or password?

Yes, if you are a registered user, you can edit your profile to change your personal details including your email address and password.

Can I change the details of my listing once it has been placed?

Yes, you can change the details of your listing whenever you want buy logging into your account. However, be aware that editing and saving changes to your listing will mean that it will be removed from search results until the mondaytofriday team has checked and verified the revisions. This can take up to 24 hours. To edit your room, click on "My Account" from the home page, and then on "My Adverts", where you can edit each advert you're running. 

I can't see my listing

After submitting and paying for your listing, our team will be notified. They will then check, accept and publish it. This may take up to 24 hours. Once the mondaytofriday team publish your listing, it is available for searching. You will receive an email when the listing has been published. If you have done this but still can't find your listing try to broaden your search criteria. You can see all of the listings you have advertised and their status by clicking on "My Account" and then on "My Adverts".

How do I upload a photo?

mondaytofriday gives you the opportunity to upload photos to illustrate your listing. To upload a photo, click on 'my room' and edit the room. Scroll down to Photo and then click Browse... Locate your photo on your hard disk and click 'Update room!" If you are unsure how to edit a photo, there are resources available on the web to help. Note that a photo is not required for a listing on mondaytofriday, but we do recommend it. Listings with accompanying photos (so long as they are decent quality) definitely get better results. NOTE: We only accept files in the following format: jpg, gif or png and the file must be smaller than 500k in size. You can use programs such as Microsoft Paint or Preview (for Mac) to resize your pictures. 

How do I remove my advert from the website?

Login to your account, click on "My Adverts", and then on "edit" that's NEXT to your ad that you want to remove. Scroll down to the bottom, click on "Hide from Search Results" and then save.

Do I need Cookies to use the mondaytofriday site?

Your computer needs to have Cookies enabled to be able to use mondaytofriday.

What type of browser do I need to use the mondaytofriday site?

mondaytofriday has been developed and optimised for Microsoft Internet Explorer 9.0 and above, along with all other popular browsers such as Firefox, Google Chrome and Safari. We recommend updating to the latest browser to get the most out of the website.

What do I do if I have been mondaytofridaying and want to use the service again?

You are in control - if you are a mondaytofridayer you simply access your account and search the database. If you are an advertiser, you are able to either re-advertise your listing as before, or edit your advert(s) and place them again for the period of time you'd like. Click on My Adverts from the home page, or My Account which allows you to reach previous adverts, where you can edit or publish. 

Which payment methods do you accept for registration?

It only takes a few moments to pay and you can choose to use your credit or debit card. If you are a Paypal customer you can use your Paypal account. We regret that Paypal cannot process cheques or Postal Orders.

How secure is my payment information?

mondaytofriday has partnered with Paypal to ensure your payments for access to mondaytofriday are taken smoothly and securely.

What's more, with Paypal behind the service, you can be assured that your personal details are safe. To find out more about Paypal and the wealth of content available visit www.paypal.co.uk.

Refunds

You have the right to cancel your payment and receive a refund within seven days providing there have been no online views of your listing, or if the mondaytofriday service is faulty. Any request for a refund will be considered on its merits, and mondaytofriday will check activity relating to each listing. Due to the nature of the service, mondaytofriday Ltd reserves the right to refuse a refund.

Will my personal information be passed on to anyone else?

No. Your details will not be passed on or sold to any companies or individuals. The only information which will be available publicly will be that which has been provided by advertisers who can remove or update their listings whenever they wish (see above). We remind you that no contact information is made public for SpareRoom and DeskSpace listings and initial contact between advertisers and mondaytofridayers is made through mondaytofriday.com server.